Privacy Policy

Personal Information

We collect personal information that you voluntarily provide to us when you schedule services, contact us, or interact with our website. This may include:

• Name and contact information (email, phone number, address)
• Vehicle information (make, model, year, license plate)
• Service preferences and history
• Payment information (processed securely through third-party providers)
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Device information (type, operating system)

We use the information we collect for the following purposes:

• Providing and improving our automotive care services
• Scheduling appointments and managing service requests
• Processing payments and maintaining service records
• Communicating with you about services, appointments, and promotions
• Personalizing your experience and service recommendations
• Analyzing website usage to improve functionality and content
• Complying with legal obligations and protecting our rights

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our business (payment processors, scheduling software, etc.)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Consent: With your explicit consent for specific purposes

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing through PCI-compliant providers
• Regular backups and disaster recovery procedures

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at privacy@liquiddetailing.com.

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. For detailed information about our cookie practices, please see our Cookie Policy.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Customer service records: 7 years after last service
• Marketing communications: Until you opt-out
• Website analytics: 26 months
• Payment information: As required by financial regulations

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us: